Leading design for products and teams that turn
empathy into impact and
complexity into clarity.
With over 15 years in Design experience, I turn complex systems into simple, human-centered solutions that people trust and enjoy. My focus goes beyond crafting interfaces— as a natural player-coach, I mentor and build high performing teams, foster innovation, and continue to grow as a visionary leader driving impact and fulfillment for people and businesses.
I bridge user needs, business goals, and technology to design experiences that scale with purpose and meaning. Whether redefining journeys, shaping design strategy, or mentoring the next generation of designers, I bring clarity, connection, and a bit of optimism to every challenge.
My Process
Throughout my career and education, I’ve been a strong advocate for the Human-Centered Design process, believing that the most impactful solutions come from deeply understanding people and their needs. I’ve applied frameworks such as the Double Diamond, Agile, and Lean methodologies to guide teams from discovery to delivery, ensuring that every decision is grounded in research and validated through iteration. Drawing inspiration from IDEO and LUMA methods, I use structured creativity to balance exploration with execution—helping teams think broadly, test fearlessly, and refine ideas into real, measurable outcomes. This approach has allowed me to connect user insights, business goals, and technology in a way that consistently drives clarity, innovation, and meaningful impact.
Now at work
Driving Digital Transformation – Led UX strategy and defined the product vision, roadmap, and design strategy for Siemens’ EV SaaS platform and customer-facing systems, transforming complexity into seamless, human-centered digital experiences aligned with enterprise goals.
Oversee End-to-End Design – Oversee the full design lifecycle from discovery to delivery, ensuring each solution is grounded in empathy and user insight.
Building High-Performing Teams – Lead, mentor, and empower multidisciplinary UX teams to collaborate effectively, grow their craft, and deliver design excellence.
Managing Product Delivery – Partnered with cross-functional teams to define priorities and streamline workflows, implementing a Jira-based UX task management system that improved tracking, ownership, and reduced design turnaround time by 30%.
Fostering Continuous Improvement – Established user feedback loops with the Customer Success team to refine design processes, leveraging research insights and data to drive post-MVP enhancements that improved task efficiency by 25% in scheduling, charge planning, and cost tracking.
Cultivating Excellence and Growth – Foster a culture of inclusion and continuous learning by upholding high design standards through reviews, documentation, and mentorship—empowering teams to deliver exceptional, user-centered outcomes.
Leadership Philosophy
Lead with empathy – Understand people deeply—both users and teammates—to build trust, clarity, and purpose in every interaction.
Empower through collaboration – Create space where ideas flow freely, and cross-functional voices shape stronger outcomes together.
Coach, don’t command – Guide teams by example, nurturing growth, autonomy, and confidence instead of control.
Design with intent – Align creativity and strategy to solve meaningful problems that balance user needs with business impact.
Foster continuous learning – Encourage curiosity, experimentation, and reflection as a foundation for innovation and resilience.
Cultivate culture – Build inclusive, high-performing teams where respect, transparency, and shared success drive motivation.
Lead by clarity – Turn ambiguity into direction, helping teams see both the vision and their role in achieving it.
Domains I have worked on
HealthcareFinanceEnergyTelecommunications
EnergyEducationInformation TechnologyHospitality
Internet and ConnectivitySocial and Non profitReal Estate
Off the Clock
When I’m not working, I love to travel, breathe in nature, knit, and play poker. I also enjoy performing and teaching ethnic songs and music to children—it’s one of the most fulfilling parts of my life.
Looking ahead, I’d love to bring my creativity and design experience into child education, helping create learning experiences that inspire curiosity and cultural connection.
As a ’90s kid, I grew up rewinding cassette tapes with a pen before discovering the world of the internet and cell phones. I saved files on floppy disks and now look at the save icon with a bit of nostalgia.
My lifelong curiosity about the evolving relationship between humans and machines continues to inspire me—and I’m still eagerly learning every day.
Let’s create, connect, and maybe reminisce about floppy disks?